Refund Policy

1. Refund Eligibility

We offer a 30-day money-back guarantee on our Kodescraft Learn program. If you're not completely satisfied with your purchase, you can request a full refund within 30 days of your initial purchase.

2. Refund Process

To request a refund:

• Email our support team at social@kodescraft.com
• Include your order number and reason for the refund
• Allow 3-5 business days for processing

3. Refund Conditions

Refunds will be processed under the following conditions:

• Request is made within the 30-day period
• Account is in good standing
• No violation of terms of service has occurred

4. Non-Refundable Items

The following items are non-refundable:

• Custom consulting services
• One-on-one coaching sessions that have been delivered
• Digital products that have been downloaded or accessed

5. Payment Method

Refunds will be credited to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear on your statement.

6. Program Access

Upon refund approval:

• Your access to the program will be revoked
• Any downloaded materials should be deleted
• Community access will be terminated

7. Abuse Prevention

To prevent abuse of our refund policy:

• We monitor usage patterns and engagement
• Multiple refund requests from the same customer may be denied
• We reserve the right to deny refunds that violate our terms

8. Special Circumstances

In special circumstances (e.g., illness, emergency), we may extend the refund period. These are handled on a case-by-case basis.

9. Contact Information

For refund inquiries, please contact us at social@kodescraft.com

10. Policy Updates

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.